Contact OpenSky Card Customer Service
How to Reach a Person at OpenSky Card
Verified Contact Information
Toll-Free Number:
-
1-877-568-4262Capital Bank N.A.
Customer Service:
-
1-800-859-6412
General Info:
-
1-855-763-6736
mobileappadmin@capitalbankmd.com
App Support
OpenSky Card Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular OpenSky Card Phone Number
1 (877) 568-4262
Average Hold Time
00:05:31
Average Calls duration
4 minutes
Most Popular OpenSky Card Email Address
mobileappadmin@capitalbankmd.com
OpenSky Card Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
OpenSky Card Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular OpenSky Card Phone Number | 1 (877) 568-4262 |
| Average Hold Time | 00:05:31 |
| Average Calls duration | 4 minutes |
| Most Popular OpenSky Card Email Address | mobileappadmin@capitalbankmd.com |
| OpenSky Card Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| OpenSky Card Customer Service Rating | 4.4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone, 0% email |
| Common Reasons for Contact | Cards, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to OpenSky Card | First and last name, phone number or social security number |
Contact Information
OpenSky Card Website:
OpenSky Card Help Center:
Corporate Office Address:
OpenSky Card
PO Box 660924
Dallas,
Texas
75266-0924
United States
Other Info (opening hours):
Locations:
Lockbox Operations
2701 East Grauwyler Rd.,
BLDG 1 Irving, TX 75061
OpenSky Card Services
PO Box 9224
Old Bethpage, NY 11804-9224
Summary of OpenSky Card Customer Service Calls
3.3K
TOTAL
CALLS
CALLS
03:33
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OpenSky Card?
Payments and Charges Question:
- “I am trying to make my payment it is do today but it won’t let me log in. We are in *** not sure if that is the issue”
- “Increase in my credit card”
- “Credit”
Cards Question:
- “Card issue”
- “Card arrival”
- “New card ordered, not received”
Account Question:
- “Full account number”
- “Check balance”
- “Wrong mount in my account”
Request for Information Question:
- “Status”
- “Question on new card”
- “Am calling about my new card”
Shipping and Delivery Question:
- “Never received the card”
- “Por mi tarjeta de crédito”
- “Wrong address”
Activation/ Cancellation Question:
- “Cancel my account”
- “Cancel card”
- “Cancel”
Return/ Replace Question:
- “Change of number”
- “Change my contact information”
- “Change address of home”
Refund Question:
- “My refund”
- “Refund”
- “***”
Website/ Application Question:
- “It won't let me download my password”
- “I sumited more than one application I was approved and funded one card”
- “I did not put my space number for my address on the application”
Product/ Service Question:
- “Unfreeze card”
- “I’m really upset”
- “Withdrawal issue”
Employment Question:
- “To pay off my credit card”
- “Want to pay off my”
- “Pay off a debt.”
Staff Question:
- “Talk to customer service”
- “Customer service”
- “Want to talk to customer service”
Other Question:
- “TV problem”
- “Pagar tarjeta”
- “Why”
Compare OpenSky Card Customer Service To
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OpenSky Card